How To Receive Exceptional Customer Feedback

Posted by Michelle Cowley-Cunningham on Feb 22, 2019 11:48:27 AM

Customer delight is everyone’s responsibility. Modern SMEs cannot afford to make their customers unhappy. If you don't meet their expectations, they can publicly share their criticism online. It's so easy nowadays for any customer, client, or happenstance bystander to share their instant discontent on the likes of Facebook Reviews, TripAdvisor, Yelp, or Google Reviews...

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Topics: SME's, Business Loans, Customer Feedback

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